AI supported, immersive, omni-channel experience design and data driven marketing strategies for transformative brands looking to engage with impact.
At Carbon London Ltd, we believe that exceptional retail design thrives on Passion, Beauty, and Joy (or P,B&J). Our designers infuse their passion into every project, creating immersive spaces and communications that inspire connection and exploration while captivating the senses and enhancing the shopping experience.
By harmonising aesthetics with functionality and sustainability, we craft environments that encourage customers to linger and engage, transforming ordinary interactions into memorable connections. Joy is the essential element that fosters customer loyalty and sparks curiosity, allowing brands to leave lasting impressions.
Together, we can shape a vibrant retail landscape that celebrates life and inspires delight.
We are committed to staying ahead of the wave when it comes to creative technology. Obviously we use all the industry standards from Adobe Creative Cloud to SketchUp and 3DS Max, but as well that we’re finding that a growing number of our clients are taking advantage of faster concept turn-around and option value with our AI creative offering.
We have fully embraced the use of MidJourney AI in our design process, along with other AI software like Hedra and ElevenLabs, to allow us to create full animations with voice-overs and talking characters to support our creative expression.
This next film shows a few samples of Travel Retail creative solutions that we built in 2025… if you’d like to see more, there are lots more we can share. Let us know and we can tailor a pack for you to view.
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We are committed to addressing the needs of modern retail brands navigating a rapidly evolving marketplace.
We are revolutionising the retail landscape by creating unforgettable immersive experiences that captivate your audience with seamless, sustainable omni-channel integration.
Our innovative approach combines planet friendly design, cutting-edge technology and compelling, storytelling.
Our expertise in immersive retail marketing helps position your brand not just as a retailer but as a pioneer of innovative customer experiences – driving engagement, increasing traffic and elevating sales, both in-store and online.
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Carbon, as an element is sticky, it creates strong bonds. Our world class creative team of brand specialists, Duty Free and Travel Retail experts, 3D environment designers, graphic designers, marketing story tellers and strategists,
is based on a lifetime of connections that allows us to offer a multitude of skills to support brands globally, ensuring seamless delivery of international, premium creative services to our clients.
The short films below showcase some of our creative breadth. The first is a showreel for Glint Pay, the gold-based debit card that enables users to save, send and spend real, allocated gold. Our founder director, Andy, was the in-house Creative and Brand Engagement Director.
The second film shows the creative content for a twenty day pitch sprint for the Duty Free concession at Auckland International Airport, for our client, Ospree Duty Free.
The movie on the right shows creative content produced in around eighteen months while Andy was Group Creative Director at Kingfisher plc. The creative content for GoodHome was delivered by an in-house team with support from external agencies including store design by WIPdesign, Paris.
Challenge conventions, engage your audience with sustainable strategies that create immersive 360º experiences, with omni-channel, connected story-telling, Insta-worthy store design and just plain beautiful graphics…
We’re ready when you are. Let’s talk.